For the Patient

Patient experience is very important to us, which is why we pay special attention to it. We understand that you entrust us with what is most valuable – your health. See how we ensure that your experience is positive.

Every day, we listen to patients’ feedback and adjust our actions to meet their expectations. It is very important for us to follow our patients’ needs and continuously improve. Thanks to this, we are constantly introducing improvements in various service areas. We strive to make the patient journey simple and user-friendly.

We also use innovative technologies that support diagnostics and treatment.

We are a committed team. Every day, patients can count on the support and assistance of our staff, both during visits to our facilities and when contacting a helpline advisor. Our employees are guided by one goal – an individual and empathetic approach to each patient’s needs.

We are developing our network of medical centres and standardising their appearance so that patients feel comfortable in them.

Patient’s guide
Teleconsultations

Patient’s guide

We want using our medical care to be as comfortable as possible for you, both when booking a service and during your visit (e.g. via mojePZU) at the facility. That is why we have prepared a few tips to make it easier for you to use PZU Zdrowie medical services.

For the Patient

Patient’s guide

Patient's guide (6)

Booking visits (6)

MojePZU - Patient's portal (14)

Prepare for tests (14)

Teleconsultations (7)