How to cancel an appointment

If you cannot go to a visit, remember to cancel it. Another patient will be able to take advantage of a visit at the time. Notify us through:
  • mojePZU or mojePZU mobile app,
  • Return text message with the code assigned on the visit confirmation, 
  • PZU Zdrowie information hotline - 801 405 905 or 22 505 15 48 (charges in accordance with the operator’s rates)  ,
  • contacting a PZU Zdrowie center where the visit was to take place.