You can book a medical appointment, teleconsultation, or diagnostic tests in the way that suits you best:
- via the mojePZU portal or the mojePZU mobile app.
If you are not using it yet, explore the mojePZU portal and see how to create an account and conveniently use our medical services. You will be able to manage your appointments, add medical documentation, receive e-prescriptions, referrals, and medical recommendations — all at a time and place convenient for you, - via the 24/7 PZU Zdrowie helpline – 801 405 905, 22 505 15 48 or 799 698 698 (call charges according to your operator’s tariff). Our consultants will help you schedule an appointment at a convenient time,
- directly at a PZU Zdrowie medical facility – a receptionist will provide you with available appointment times in a selected location.
- Talk to a consultant via chat.
Not sure which specialist to consult about your health issue? Use the initial medical interview available in the mojePZU portal. All you need to do is complete a short questionnaire that includes questions about your symptoms and conditions. Using artificial intelligence algorithms, we estimate the likelihood of specific conditions and indicate a specialist you can consult.
If you want to use this solution:
- select “Start medical interview” when booking an appointment in mojePZU,
- or go to the “Health” tab in the top navigation of the portal and then start the “Medical interview”.
If, after completing the interview, you decide to book an appointment at one of the PZU Zdrowie facilities marked with the Premium label, you can attach the questionnaire results to your appointment. During the consultation, the doctor will have access to your responses.
You will receive confirmation of your appointment in your preferred way — via SMS or email. The day before your appointment, we will also send you an SMS reminder.
