How do we handle complaints/grievances?

 

We are available for you 24/7

801 405 905
799 698 698

or 22 505 15 48
Charges for calls in accordance with the operator’s rates's tariff

Personal data protection officer
Mariusz Samecki

 

We will review a complaint within a period not longer than 30 days of its receipt but we try to act quickly if possible. Data for most recent months show that the average time for responding to a complaint was 9 days.