Additional care elements

Our offering also includes a range of additional services that perfectly complement the standard coverage of PZU Zdrowie medical plans. These are flexible solutions that allow you to extend healthcare and tailor it precisely to the real needs of your team – regardless of the industry, company size, or working style.
Choose what matters to you and your employees – and we will prepare an offer that truly supports your team.

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Elective orthopedic surgery

If you need a planned orthopedic surgery after a musculoskeletal injury – we will arrange it for you. A Hospital Care Coordinator will guide you through the entire process – from the qualifying consultation to the procedure. 
The surgery will be performed in our own facilities as well as in partner locations across the country.

List of medical facilities providing planned orthopedic surgeries.

Health zones

We organize inspiring initiatives promoting a healthy lifestyle both in the workplace and in any location you choose. It’s not just an event – it’s a real step towards building a culture based on care for employees’ health and well-being.
 

What do we provide?

  • Comprehensive event planning – from concept to execution.
  • Logistical and technical support.
  • Care from experienced medical staff and health educators.
  • The opportunity to undergo preventive screenings, consultations, and participate in workshops.

Explore our Health Zones, which we most frequently organize, and find out what we can offer your company’s employees:

  • general prevention – including basic and extended screening and consultation options
  • dermatological prevention – including skin checks and dermatology consultations
  • dietary prevention – including body composition analysis and consultations with a dietitian
  • cardiological prevention – including blood pressure measurement, ECG, and consultations
  • oncological prevention – including education and early detection
  • orthopedic prevention – including posture assessment and physiotherapy advice
  • first aid training – practical rescue training sessions
  • virtual meetings with an expert – health-focused webinars
  • hormonal health prevention 
  • gut health prevention
  • women’s and men’s health prevention

Prevention programs

We organize preventive programs that can be accessed without referrals at medical facilities – conveniently, quickly, and close to home or work.
 

What do we offer?

  • Ready-made preventive programs – proven solutions for companies that include basic and extended screening and consultation options for women and men.
  • Individually tailored programs – designed in response to the real needs of your employees.

Dental care

As part of our flexible dental packages, we offer:
  • a wide range of dental treatments as well as dental prevention – for adults and children
  • we will take into account the individual needs of you and your employees.

Off-site flu vaccination campaigns

We will organize vaccinations at your workplace for you and your employees. Thanks to seasonal vaccination campaigns, you can avoid long-term sick leaves among your employees. 

Basic emergency assistance

We provide 24/7 access to medical assistance – including at night, on public holidays, and on non-working days. You and your employees can benefit from:
  • telemedical consultations with a nurse - via the Hot Line helpline
  • in-person consultations with an internist, pediatrician or family doctor - at a PZU Zdrowie facility in Warsaw and at partner facilities in other cities.

Emergency trauma care

We provide same-day surgical or orthopedic consultations. You and your employees can benefit from:
  • telemedical consultations with a nurse - via the Hot Line helpline
  • in-person consultations with a surgeon or orthopedist – at facilities designated by us.
You can benefit from an orthopedic consultation at a PZU Zdrowie facility in Warsaw.

Home nursing services

We provide nursing care at home if a doctor has ordered procedures to be carried out outside a treatment room.
You can benefit from home nursing services when:
  • the patient, due to their health condition, requires regular nursing care and is unable to move or has limited mobility
  • a doctor has recommended that these procedures be performed outside a treatment room.

Additional support during pregnancy

We help you prepare for the birth of your child by providing, among others: 
  • medical consultations and diagnostic tests related to pregnancy care
  • reimbursement of the costs of attending antenatal classes – up to a specified limit
  • telemedical consultations with a midwife.

Hospital consultant

If, during a hospital stay, you or your employees need additional clarification of information provided by medical staff, we offer a general medical teleconsultation. This is expert support that helps you go through hospitalization more calmly and better understand your health condition.

Hospital advisor

Choosing a medical facility is an important decision, especially in the case of a planned surgery. A consultant will provide verified information to help you or your employees select the place that best meets your expectations and health needs – both in public and private hospitals.

Elective surgery

If you or your employee need to undergo a planned surgical procedure, we will ensure its efficient organization and cover the costs – up to a specified limit. The scope of the PZU Zdrowie medical plan includes procedures such as ophthalmic, ENT, gynecological, urological, orthopedic, and general surgery. Procedures are performed based on a doctor’s referral – at our own facilities and partner locations across the country.

Medical transport

We organize medical transport within Poland – both on a planned basis and based on a doctor’s referral.
Medical transport can be used when:
  • travel by means of transport other than specialized ground medical transport is contraindicated for medical reasons
  • it is not possible to provide healthcare services at the patient’s place of stay.

Discount on orthopedic surgery procedures

We offer a discount on one-day surgical procedures at the Gamma Medical Center in Warsaw.
Your employee will be able to benefit from:
  • trauma surgery for children and adults (treatment of fractures, dislocations, and sprains)
  • spine surgery (treatment of degenerative changes and spinal injuries)
  • arthroscopic procedures (shoulder, elbow, wrist, hip, knee, and ankle)
  • wrist surgery (arthroscopic repair of the triangular fibrocartilage complex).

Discount on spa treatment

We offer a discount on stays at the Krystynka health resort in Ciechocinek and the Elektron health resort in Ustroń.

One-day surgery

We offer a wide range of planned surgical procedures performed as part of one-day surgery.
You can benefit from procedures including ophthalmic and ENT treatments, as well as those related to the respiratory and musculoskeletal systems. Surgeries are performed based on a doctor’s referral – at our own facilities and partner locations across the country.

Refund

Medical services covered by our subscription plan and provided outside the PZU Zdrowie medical network can be reimbursed. This allows you and your employees to use services
at medical facilities of your choice, while still benefiting
from the subscription you hold.
We offer various settlement models:
  • fee schedule reimbursement – in accordance with agreed rates for specific services
  • cost reimbursement – up to a specified limit, within an agreed settlement period.
This is a flexible solution that increases access to medical care and allows it to be tailored to employees’ individual needs. A reimbursement request can be submitted via the mojePZU portal, and the refund is processed quickly. 

Individual patient caregiver

We provide you and your key employees with an individual approach: we organize consultations and diagnostic tests at high-standard medical facilities,
with the option to use a Premium room. A team of trained coordinators, doctors
and nurses will ensure your comfort and that of your employees, as well as the highest standard of experience at every stage of treatment.
How can a dedicated patient coordinator support you or your employees?
  • Schedules convenient appointments for medical services within a network of high-standard facilities.
  • Plans the diagnostic and treatment process based on the doctor’s recommendations.
  • Answers questions about how to use medical care services.
  • Collects feedback on the quality of services provided.
  • Is available from Monday to Friday, 8:00 a.m. to 8:00 p.m. 
We also offer our key clients access to a VIP helpline, with consultants available from 7:00 a.m. to 8:00 p.m., as well as a dedicated helpline for strategic clients. 

Hotline

If you suddenly feel unwell and our facility in your area is already closed, you can receive medical assistance through the Hot Line service, where you will be provided with a nursing teleconsultation. Call our 24/7 medical helpline. We are available every day – including holidays and non-working days. 
Within the scope of their professional qualifications, a nurse will:
  • identify your medical problem
  • provide medical advice, if your case allows it
  • issue a prescription for medications necessary to treat the reported health issue, if permitted under nursing professional qualifications
  • provide information on which facility you should visit to receive the best possible care for your health concern.

Intervention of the mobile medical team

You can use the mobile medical team service if you suddenly fall ill or have an accident that does not pose a threat to your life and does not require urgent medical intervention or the State Emergency Medical Services system. To use the service, call our 24/7 medical helpline. We are available every day – including
holidays and non-working days. 
What is included in the mobile medical team intervention service: 
  • a medical interview conducted by a dispatcher, who will decide whether to organize the service if your case allows it.
  • assistance from a medical team composed of two paramedics, at a location agreed with the caller during the request. 
  • transport to an appropriate medical facility that provides hospital services, in the event that, despite the medical actions taken, your condition worsens or requires diagnostics that cannot be performed by the paramedic team, or requires urgent medical intervention. 

Reimbursement for medical equipment rental costs

Based on a certificate issued by a doctor or another authorized professional, you and your employees can take advantage of reimbursement for the rental of medical equipment that supports treatment and daily functioning. If the equipment is included in our list, we cover its cost – up to a specified amount.
If you would like to learn more about our medical offer or other additional services – fill in the contact form.
Our advisors will contact you and help you choose the best health package for your company.

Interested in our offer?

If you would like to learn more about our medical offer or other additional services – fill in the contact form.
Our advisors will contact you and help you choose the best health package for your company.

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Legal information

This text does not constitute an offer within the meaning of Article 66 of the Polish Civil Code. It is for informational purposes only. Detailed information about the offer can be obtained by contacting us via the form below. 

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